hassan danaeefard; zinat davoodiyan; hanieh ahmadi
Abstract
1- INTRODUCTION
The concept of deviant workplace behavior has gained attention of organizational scholars because of their destructive effects. These behaviors reduce organizational capacities to realize their planned objectives and consequently decrease organizational productivity and performance. ...
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1- INTRODUCTION
The concept of deviant workplace behavior has gained attention of organizational scholars because of their destructive effects. These behaviors reduce organizational capacities to realize their planned objectives and consequently decrease organizational productivity and performance. Various types of deviant behavior exist in organization but this research focuses on behaviors done in order to portray public managers in a bad light. Hence, our purpose is identifying employees’ strategies to discredit their managers and not explaining them. In this way, we could assist managers to diagnose such behaviors, reduce them, and improve well-being of their organizations.
2- THEORETICAL FRAMEWORK
Work place deviant behavior has become an important concern for organizational scholars (Alias & Rasdi, 2015; Kozako, Safin & Rahim 2013). Robinson and Bennett (1995) presented a typology of deviant workplace behavior based on two dimensions (minor-serious, and interpersonal-organizational). Also these behaviors could be positive or negative (Appelbaum, Iaconi & Matousek, 2007). The focus of this research is negative deviant behavior. Actually negative or destructive deviant behaviors violate job description and organizational values (i.e., formal and informal) (Yıldız, 2015).
3- METHODOLOGY
We conducted a mixed method research to identify destructive strategies. In the first phase (i.e., qualitative phase), an interview had been used, whose objective is to explore strategies, and in the second phase (i.e., quantitative phase), a questionnaire had been used to prioritrize strategies based on rate of use. Statistical population consists of employees and managers of public organizations in Semnan including 45 and 70 participants in quantitative and qualitative phases, respectively. Grounded Theory was employed to analyze interviews and Friedman tests were used to accept and prioritize strategies.
4- RESULTS & DISCUSSION
Identified strategies in order of importance are managerial, verbal- communicative, political, and religious, personality, work, performance, and emotional- psychological mechanisms.
5- CONCLUSION & SUGGESTIONS
Future researchers could examine each strategy as a variable and identify antecedents and consequences of it in organizations. Most of these behaviors have phsycological reasons; hence, cooperation of psychologists and organizational scholars is essential for reducing them.